Why didn’t you reach a settlement?

Poland Spring® meets the long-established FDA regulations defining spring water, all state regulations governing spring classification for standards of identity, as well as all federal and state regulations governing spring water collection, good manufacturing practices, product quality and labeling. We are highly confident in our legal position and will defend ourselves against the baseless claims in this lawsuit.

Poland Spring® has been involved in similar lawsuits previously. Why are you continually the target of such complaints?

While we cannot answer with certainty, the claims made in this lawsuit are without merit and an obvious attempt to manipulate the legal system for personal gain. We are highly confident in our legal position and will vigorously defend ourselves against the frivolous claims in this lawsuit.

Have the plaintiffs been defrauded or damaged by fraudulent labeling or marketing?

No, Poland Spring® meets the long-established FDA regulations defining spring water, all state regulations governing spring classification for standards of identity, as well as all federal and state regulations governing spring water collection, good manufacturing practices, product quality and labeling. Consumers can be confident in the honesty and accuracy of the labels on every bottle of Poland Spring®, and that Poland Spring® is just what it says it is – 100 percent natural spring water.

Are consumers being misled into thinking all Poland Spring® water comes from one spring?

No, every bottle of Poland Spring® clearly identifies the location of its spring water sources, which are all located in Maine. For more than 170 years, Poland Spring® has proudly delivered great tasting spring water from Maine to millions of people in the Northeast. As popularity of our great tasting water grew, we added sources that shared the same geology and characteristics as our existing springs to match the quality and taste consumers expect from our Poland Spring® brand. Today, we source our water from eight different natural springs in Maine.

If Poland Spring® is 100% natural spring water, why are you involved in a lawsuit?

This lawsuit seems to be an attempt to rehash an old debate about the proper use of the term "spring water". That debate was resolved in 1995 when the U.S. Food & Drug Administration (FDA) issued stringent standards for spring water – standards Poland Spring ® consistently meets or exceeds. We work hard to ensure the quality and integrity of our spring water products, earn our consumers trust and uphold the 170-year history of the Poland Spring ® brand. We are confident in our legal position and the judges decision on May 17, 2018 to grant our motion to dismiss is proof of that.

How do you know Poland Spring® is spring water?

Poland Spring® is 100% natural spring water. We have numerous quality controls in place to ensure the quality and integrity of our spring water products, including: Verified testing conducted daily, weekly, monthly, and annually; Independent hydrogeological reports; Regulatory oversight; and Long-Term monitoring to verify the quality, long-term sustainability and spring profile of Poland Spring®.

Is Poland Spring® Brand water really spring water?

Yes, Poland Spring® is 100% natural spring water. The FDA defines the term “spring water” and regulates the bottled water industry. More than 20 years ago, there were many debates about the proper use of the term “spring water.” The FDA resolved these debates by issuing standards for the usage of the term “spring water” in 1995 – standards that Poland Spring® is committed to upholding.

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